In a historical moment characterized by a strong race to reduce costs for the clients, banks are experiencing a period of stress, threatened also by digital players and nontraditional competitors eroding substantial market share and offering more user-friendly services. In this context, the introduction of Open Banking has also caused changes within banking institutions, which are facing profound transformations. Therefore, change and openness to innovation represent an opportunity for success.

Our contribution:

• Definition of business strategies and industrial plans
• Support on internal restructuring projects
• Reorganization of structures and processes
• Front office/back office development activities
• Reorganization of financial networks
• Research of alternative channels and impact assessment of new technologies
• Insights into issues related to loyalty and customer experience,
• Employment of methodologies and the experiences gained in telecommunications and media, through useful and appropriate cross fertilization between different sectors with similar problems